Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- Five stars!!Daniel L., Shelbyville, Illinois
- 5 stars!!!!!Lacey B., Shelbyville, Illinois
- 5 stars!Kirshia S., Shelbyville, Illinois
- ...Have Good Insurance Rates.Derek P., Shelbyville, Illinois
“They Treat You Hood And Have Good Insurance Rates.”
- WOWBrenda H., Shelbyville, Illinois
“Look Koonce insurance covering all your insurance needs! WOW”
- Excellent rates and service!Tami P., Shelbyville, Illinois
“Been there over 6 years! Excellent rates and service!”
- Treats his customers like family.Pete V., Shelbyville, Illinois
“Treats his customers like family. Always kind , courteous,and professional.”
- I feel like they go above and beyond their duty..Shelly B., Shelbyville, Illinois
“I feel like they go above and beyond their duty..excellent insurance agent. The entire staff is there for you when you need them”
- This is awesome!Colleen F., Shelbyville, Illinois
“This is awesome! My Family are die hard Cubs fans, especially my mom and would have been over the moon excited about this season. Sadly she passed away unexpectedly on 3/31/16 at the age of 69She is watching! Shoot she’s their angel in the outfield! �”
- Five stars!!!Atlas, Shelbyville, Illinois
- JMJennifer M., Mattoon, IL
“Customer service is amazing and he saved us more than we could have hoped for. Highly recommend! Thanks, Gunner!!!
” - TCTim C., Mattoon, IL
“I just wanted to give a shout out to Koonce insurance agency for their office in Mattoon, Illinois. My insurance was coming up for renewal. I had received my premium notice from my then current insurance company which had a drastic price increase from the previous year. I contacted Koonce Insurance in Mattoon, Illinois, because I had read they offered insurance through Erie Insurance Company which had very good customer service reviews. The office manager, Sadie Fortner is who I dealt with during the entire process. She offered me many different options with varying degrees of coverage and pricing. They also offered different types of payment arrangements. Sadie came up with both a homeowner’s and auto insurance policy with better coverage limits and pricing than I had through my old company. She was very helpful, knowledgeable, and courteous through the entire business transaction. If you are looking for a good insurance company that offers insurance through several different insurers, I would advise you to check out Koonce Insurance in Mattoon, Illinois. They helped me out a lot and saved me a bunch of money.”
- JGJami G., Mattoon, IL
- SFSadie F., Mattoon, IL
- WBWil B., Mattoon, IL
“Had a great time working with them!! Got me exactly what I needed quickly too. I highly recommend to all my friends and family!”